The Complete Care & Privacy Guide: How to Clean, Store, and Protect Your Investment

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Back view of a woman with long brown hair and a delicate white hair accessory

Investing in a high-end wellness device is an investment in your personal well-being. However, for many first-time buyers, two common questions often create hesitation: “How do I clean it without damaging the technology?” and “Will my purchase stay completely private?”

At Coviela, we believe that luxury care extends far beyond the moment of purchase. Proper maintenance ensures that your device remains 100% hygienic, performs flawlessly, and lasts for years to come. Here is your definitive guide to cleaning, storing, and discreet ownership.


1. Washing 100% Medical-Grade Silicone (The IPX7 Advantage)

One of the standout features of premium devices is IPX7 Waterproofing. This means the device is fully submersible, making both bath-time use and post-use cleaning effortless and worry-free.

To keep your device in pristine condition, follow these simple steps after every session:

  • Rinse with Warm Water: Gently rinse the soft medical-grade silicone body under running water.
  • Use Mild Soap or Specialty Cleaner: Clean with a fragrance-free, mild antibacterial soap or a dedicated intimate cleanser. Avoid alcohol or harsh petroleum-based chemicals that can degrade the velvety silicone texture.
  • Air Dry Completely: Pat dry with a lint-free towel and allow it to air dry fully in a clean space before storing. Never use heat sources like hair dryers.
Bordeaux-colored wellness device being rinsed with water on a light stone counter
Engineered for durability, IPX7 waterproofing, and complete peace of mind.

2. Smart Storage: Protecting Your Device & Your Privacy

Where and how you store your wellness products matters just as much as how you clean them. Proper storage protects both the delicate micro-motors and your personal privacy.

  • Avoid Direct Sunlight & Heat: High heat and UV rays can cause silicone to discolour or lose its velvety finish over time. Store your device in a cool, dry place.
  • Use a Breathable Pouch: Store your device in its original lint-free satin or cotton pouch. Avoid sealing it in airtight plastic bags, as natural moisture needs to evaporate.
  • Keep Separated: Never store silicone devices directly touching other plastic or silicone products, as materials can react with each other over time.
Purple curved wellness device resting on a black satin storage pouch
Velvety matte medical-grade silicone requires minimal care: warm water and gentle soap preserve its velvety touch and delicate contours.

3. The Coviela Promise: 100% Discreet Packaging & Billing

We understand that privacy is paramount. When you order from Coviela, your peace of mind is fully guaranteed from the moment you click “Checkout” to the moment your box arrives at your doorstep.

  • Plain Outer Packaging: Every order is shipped in a plain, unbranded brown box or courier mailer. There are no logos, brand names, or product descriptions anywhere on the outside.
  • Discreet Billing Name: Your bank or credit card statement will show a neutral business transaction descriptor—never the brand name or product details.
  • Private Delivery: Your package looks just like any standard everyday parcel, ensuring complete confidentiality from family members, roommates, or neighbours.
Plain unbranded kraft shipping box on a wooden entryway table

Final Word

Taking care of your intimate wellness device should feel effortless, empowering, and completely stress-free. With IPX7 waterproofing and medical-grade materials, maintaining your device takes less than two minutes a day.

Explore our curated collection with complete confidence, knowing that your health, satisfaction, and privacy are always our highest priorities.

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