COVIELA CUSTOMER CARE
We’re here, discreetly.
Questions about an order, delivery, returns, or choosing the right product? Reach out in the way that feels most comfortable. We aim to reply within one business day.
Email us
Email is the best option for order details, returns, product questions, and privacy requests.
Phone: +1(307)4880873
BEFORE YOU CONTACT US
A little detail helps us help you.
Include only the information relevant to your request. We’ll take it from there with care and discretion.
Orders and delivery
Include your order number and the email address used at checkout. Please do not send full payment-card details.
Returns and warranty
Tell us the product name, order number, and a short description of the issue. We’ll explain the next available step.
Product guidance
Share what you are looking for and any practical preferences. You never need to disclose intimate personal details to receive help.
Privacy requests
Use “Privacy Request” in the email subject line and describe whether you want to access, correct, or delete your information.